01
Healthy aging & ongoing care
Preventive care, medication review, chronic-condition follow-up, and coordinated long-term care.
Medicare, select Medicare Advantage HMO plans, and PPO health plans See insurance informationPrimary care for adults and seniors in the San Gabriel Valley and surrounding communities
Primary care that feels personal.
Practical, multilingual care focused on healthy aging, prevention, physical activity, nutrition, and long-term health—at our Hacienda Heights and Monterey Park offices.
New patients are welcome. All appointments are scheduled by phone.
Care for adults & seniorsPreventive, ongoing & coordinated primary care
Two locationsHacienda Heights & Monterey Park
Multilingual careEnglish and Chinese-language support
New patients welcomeCall us to verify coverage and availability
How can we help?
A clear next step for every kind of visit.
Choose the reason that best fits you. Our office team will confirm the right location, provider, insurance details, and appointment availability by phone.
02
New patient visit
Tell us your preferred location, language, insurance plan, requested provider, and reason for visiting.
Self-pay: $180 new · $90 follow-up Call about availability03
USCIS immigration exam
Clear guidance about the exam, age- and history-dependent laboratory testing, vaccination review, and I-693 process.
Hacienda Heights only · Exam and form: $229 See the complete price listPersonal, practical primary care
Healthy aging starts with a plan that fits real life.
Lifestyle comes first whenever possible. When medication is helpful, we use it thoughtfully— with clear goals, careful follow-up, and attention to the whole person.
Preventive care
Routine checkups, screening discussions, and Medicare wellness visits when applicable.
Chronic conditions
Ongoing care for blood pressure, diabetes, cholesterol, thyroid disease, and more.
Healthy aging
Medication review, practical health goals, fall-risk conversations, and coordinated follow-up.
Weight management
Nutrition, activity, and medical treatment—including GLP-1 therapy when clinically appropriate.
Lab orders & results
Appropriate testing ordered through outside laboratories, with clear review of the results.
Coordinated care
Help connecting specialist recommendations, hospital follow-up, medications, and next steps.
English普通話廣東話台語
Care in clear language
The whole experience should be understandable.
Good care starts with feeling heard and comfortable. Our team welcomes patients in English, Mandarin, Cantonese, and Taiwanese. Interpreter support for other languages may be arranged when needed.
- Tell us your preferred language when you call.
- We take time to listen and explain the next step.
- Interpreter support may be arranged for other languages.
Your care team
A familiar team for your ongoing care.
Meet the clinicians who will get to know your health, explain your options, and help you plan the next step.
Primary Care Physician
William S. Tzeng, MD
Dr. William believes good primary care starts with listening. He works with adults and seniors to build realistic plans for better long-term health—from everyday habits and weight management to medications when they can make a meaningful difference. Board certified in Internal Medicine (ABIM) English · Mandarin
Primary Care Physician
Robert F. Tzeng, MD
Dr. Robert brings decades of experience and a warm, steady approach to adult and senior care, with close attention to continuity, medications, and the everyday health goals that matter as patients age. Board certified in Internal Medicine (ABIM) English · Mandarin · Taiwanese
Family Nurse Practitioner
Tracie Su, FNP
Tracie provides preventive care and chronic-condition follow-up with attentive listening, practical care planning, and multilingual support for patients and families at Hacienda Heights. English · Mandarin · Cantonese · TaiwaneseInsurance
Insurance plans we accept
We welcome patients with Original Medicare and participate in select Medicare Advantage HMO plans, PPO health plans, and other HMO plans. Common participating plans and networks are listed below.
Parts A and B
Original Medicare
We welcome patients with Original Medicare at both clinic locations.
Select HMO plans
Medicare Advantage HMO plans
We participate in select Medicare Advantage HMO plans through Allied Pacific of California IPA, including:
Aetna MedicareClever CareSCAN / SCAN AlliedAnthem Medicare Advantage Molina MedicareUnitedHealthcare SeniorHealth Net Medicare Humana SeniorL.A. Care SeniorWellcare Senior Blue Shield Medicare
Select plans and networks
PPO health plans
We participate in select PPO health plans and provider networks from the companies below:
AetnaAlignment PPOAnthem Blue CrossBlue Shield of California Cigna HealthcareFirst Health NetworkHealth Net Nippon Life BenefitsTRICARE (select products)
Assigned medical group
Other HMO plans
We participate in select HMO plans contracted through Allied Pacific of California IPA. Your insurance card must list Allied Pacific as the assigned medical group.
Please call to confirm your exact plan before scheduling. Have all insurance cards available. Our team will confirm the plan, network, assigned medical group, and primary care doctor when applicable, then help identify an available clinician and location. Your health plan determines covered benefits and patient costs.
Call to verify your planTransparent pricing
Self-pay primary care and immigration exam options.
These are our current self-pay primary care prices. For USCIS laboratory testing, patients may use insurance or choose a predictable self-pay package. Required tests and vaccines vary by age, records, history, and clinical findings.
Self-pay primary care
Office visits
New patient visit$180
Follow-up visit$90
Office visit only. Labs, vaccines, procedures, medications, forms, and other services are priced separately.
USCIS immigration medical exam
Exam, laboratory & vaccine prices
Exam and Form I-693$229Civil surgeon examination and form preparation. Required tests and vaccines are separate.
Standard self-pay package$379Exam and form preparation plus applicable routine testing using our special self-pay pricing through Sun Laboratories.
Complete listed package$699Standard self-pay package plus one dose each of all 4 listed vaccines when clinically appropriate.
USCIS immigration medical exams are available at our Hacienda Heights office.
Testing
Laboratory payment options
Use insurance for labs
$229 clinic fee
Pay the $229 clinic fee for your examination and Form I-693 preparation. We can send the required lab orders to a laboratory that participates with your insurance, and the laboratory will bill your plan directly. Coverage is not guaranteed; you are responsible for any amount your plan does not pay.
Before testing, confirm that the laboratory is in network and ask your health plan about coverage.
Predictable self-pay package
$379 total
Prefer a predictable price? The $379 package includes the $229 clinic fee and applicable routine I-693 laboratory tests at a reduced direct-pay price through Sun Laboratories. Insurance is not billed for this package.
Results from either option must be sent directly to our office before Form I-693 can be completed.
Immunizations
Vaccines and same-visit savings
- Tdap vaccine · per dose
- $90
- Polio (IPV) vaccine · per dose
- $110
- MMR vaccine · per dose
- $150
- Hepatitis B vaccine · per dose
- $105
Same-visit vaccine savings
Any 2 listed vaccinesSave $30
Any 3 listed vaccinesSave $70
All 4 listed vaccines$345 · Save $110
The $699 complete package combines the $379 standard self-pay package and the $345 all-four-vaccine bundle, with an additional $25 package savings. It applies only when all four listed vaccines are clinically appropriate. Most patients will not need every listed vaccine.
Vaccine savings apply to eligible listed vaccines provided during the same visit. Vaccines are priced per dose; required vaccines and doses vary by age and records.
Required testing and vaccines are determined individually. We will review your expected total before additional testing or vaccines.
Vaccine availability varies. Please call before your visit.
Payment note: Eligible credit-card transactions may include a surcharge of up to 3%, never exceeding our cost of acceptance. Debit and prepaid cards are not surcharged. Please ask about fee-free payment options.
Your first visit
Come prepared, and we will handle the next steps.
Call to schedule
All appointments are scheduled by phone. Walk-ins may be accommodated as the schedule permits; appointments receive priority and wait times may vary.
Bring your cards
Bring photo identification and all insurance cards so our staff can confirm the correct plan and medical-group assignment.
Bring every medication
Please bring all medication bottles or original containers—not only a written list.
Two locations
Care close to home.
New patients are welcome at both offices. All appointments are scheduled by phone.
01
Health Alliance Medical Group
Hacienda Heights
17170 Colima Road, Suite GHacienda Heights, CA 91745 Monday 2:00–5:00 p.m.
Tuesday–Friday 9:00 a.m.–5:00 p.m.
Tuesday–Friday 9:00 a.m.–5:00 p.m.
02
Health Alliance Medical Group
Monterey Park
420 North Garfield Avenue, #205Monterey Park, CA 91754Monday & Wednesday 9:00 a.m.–5:00 p.m.
Good to know
Common questions, answered plainly.
Are you accepting new patients?
Yes. Both offices are accepting new patients, subject to provider and insurance availability. Please call to schedule; appointments are not booked online.
What if my plan is not listed?
Please call with all of your insurance cards. Our team will review your plan and let you know whether we can schedule you.
Do you accept walk-ins?
Yes. Walk-ins may be accommodated as the schedule permits. Appointments receive priority, and wait times may vary.
Can I send a medical question through this website?
No. Please call the office for care questions. For a medical emergency, call 911 or go to the nearest emergency department.
Ready when you are
Start with a conversation.
Call to discuss appointment availability, your preferred location, language needs, and insurance details.